What’s the Warranty on a SunSetter Awning?

The Douglas L. Gibson Enterprises Full Service Promise

At Douglas L. Gibson Enterprises, we believe in delivering not just premium awning solutions, but also peace of mind. That’s why every awning package we sell comes with SunSetter’s All-Weather Limited Warranty—a one-of-a-kind protection plan designed to keep your awning covered no matter what life (or the weather) throws at it.

What’s Covered?

With SunSetter’s All-Weather Limited Warranty, if any part of your awning becomes defective for any reason, SunSetter will replace the necessary components at 100% of the cost for the term of your warranty. But what makes this warranty truly stand out is its “All-Weather” protection—covering damage from wind, rain, snow, and other Acts of God, so you never have to worry about unexpected weather mishaps.

Additionally, for the duration of your warranty (whether 5 or 10 years), you have the option to purchase replacement fabric sets at a significantly reduced price—typically 50% off or more. We strongly recommend taking advantage of this benefit before your warranty expires!

What’s Not Covered?

SunSetter’s warranty does not cover shipping charges on replacement parts after the first year or installation labor costs for repairs.

That’s where The Douglas L. Gibson Enterprises Full Service Promise comes in.

Your Added Protection with Douglas L. Gibson Enterprises

As a D. L. Gibson Enterprises Awning Customer, your awning is backed by our exclusive Full Service Promise, which includes:

✅ 5 Years of Labor Coverage for any warranty-related service.
✅ 60 Days of Free Maintenance & Adjustments after installation.
✅ Customer Loyalty Discount—providing exclusive savings on tune-ups and maintenance for the lifetime of your awning.

This commitment applies to any D. L. Gibson Enterprises Awning Package purchased from 2018 to the present, ensuring you receive the best service long after installation.

With Douglas L. Gibson Enterprises, you’re not just buying an awning—you’re gaining a long-term partner in shade, comfort, and service.